The mission if you choose to accept it
At Nory, we’re reimagining the future of hospitality, and to achieve our ambitious goals, we need an experienced and forward-thinking Head of Operations to take the reins of our financial and operational strategies. If you’re passionate about driving efficiency, scaling businesses, and building world-class teams, this is your opportunity to make a real impact.
Your profile
You’re a strategic leader with a passion for numbers, processes, and operations. With a strong financial background and experience in high-growth start-ups, you’ll thrive in managing the dynamic, fast-paced environment at Nory. Whether it’s financial planning or scaling operations, you excel at making data-driven decisions that drive growth, operational efficiency, and company success.
Your key responsibilities- Align Nories on our direction. Establish, implements, and communicate the strategic direction of the Nory’s operations.
- Build and manage company-wide operations: Take charge of Nory’s operational processes, ensuring everything from data analytics to goal setting is efficient, scalable, and ready for the next phase of growth.
- Own OKR and strategic business planning: Lead company-wide OKR planning and financial intelligence, collaborating with the leadership team to set the strategy and goals that drive our success.
- Lead operational delivery. Ensuring that all departments are running smoothly and efficiently. Coordinating with other executives to develop and implement strategies that will help the company reach its goals.
- Lead performance management and analysis. Own departmental performance reporting and metrics. Be the go-to expert for financials, KPI and data modelling to support strategic initiatives and key business decisions.
- Org design and scalability: Develop strategies for scalable growth while ensuring cost efficiency and overseeing internal departmental processes to maintain scalability.
- Enable data led operations: Ensure our product, sales, customer success, and marketing teams have the right tools and data they need to perform at their best, driving revenue growth.
The person who will thrive in this role will…- Hold a Bachelor’s degree in Finance, Business Administration, or a related field (an MBA or advanced degree is a plus).
- Have 5+ years of experience in a senior operations role, preferably within a start-up environment.
- Have a track record of driving operational efficiencies, scaling processes, and resource allocation.
- Have experience with start-up ops/finance, including managing Series A or B funding rounds.
- Be confident in financial planning, including profit and loss, balance sheet, and cash flow management.
- Have exceptional leadership and interpersonal skills, thriving in cross-functional team environments.
- Be a strong strategic thinker with outstanding problem-solving skills, always keeping the bigger picture in mind.
- Communicate clearly and confidently, with the ability to present complex financial data in an understandable way.
Why us?
We’re a small, ambitious team building a global company with a big vision. Teamwork is at the core of everything we do, and we’re looking for someone who shares our values of collaboration, learning, and continuous improvement. At Nory, we’ll challenge you to push boundaries, and in return, we’ll support your growth with a flexible, dynamic work environment.
On top of a competitive salary, here’s what we offer:
- Stock options: Share in our success as we grow.
- Flexible working culture: Work from home or wherever you feel most productive.
- 35 days holiday (including Bank Holidays): Take the time you need to recharge.
- Annual personal development budget: We’ll invest in you so you can invest in yourself.
- Pension and private health insurance: We’ve got you covered.
- Team events and get-togethers: We’re building more than just a company; we’re building a community.
